DC Operations Manager

Manages various operations and support functions of the distribution center. Ensures production goals are achieved resulting in the efficient and high quality receiving and shipping of store orders.
JOB RESPONSIBILITIES Coordinates and manages the flow of merchandise including the unloading, checking in and detailing of merchandise. Monitors priority of processing merchandise. Monitors, assesses, manages and makes recommendations to key productivity indicators, such as financial, productivity, service and people goals in order to reduce and control costs. Immediately analyzes and resolves flow interruptions to the dock and away from the dock. Establishes and monitors the daily schedule and priorities and ensures priorities are adhered to and resources are utilized properly to control costs in order to meet customer needs. Ensures accuracy, housekeeping, merchandise damage minimization and safety through monitoring and enforcement of company requirements. Manages the development, implementation and administration of operational policies, programs and systems within functional areas. Establishes methods and procedures for departmental work activities, identifies and resolves operational problems, and communicates expertise and approvals concerning departmental activities. Manages the hiring, orientating, evaluation, recommendation in pay increase processes and development of associates. Carries out disciplinary actions or recommends termination of employment as appropriate. Shares and provides appropriate information and anticipates information needs of all distribution center associates in accordance with company quality and communication time schedule requirements. Prepares various statistics and reports including monitoring of vendor and carrier compliance to established procedures, number of trailers at distribution center, amount of merchandise that was unloaded to endure optimum merchandise flow. Develops and assesses appropriate procedures for processing merchandise, with a focus on high quality work processes. Helps determine staffing needs for optimum department operations. Ability to physically access all areas of working environment that he/she is responsible for to observe operations, observe associates, instruct in methods of operation, and assess needs. Establishes sound process improvement initiatives that drive year over year improvement. Flexibility to work variable shifts. KNOWLEDGE, SKILLS AND ABILITIES REQUIRED TO PERFORM ESSENTIAL FUNCTIONS Knowledge of Windows Applications and Warehouse Management Systems. Education/Training High school diploma or equivalent required. Bachelor's degree in Business Administration or Logistics preferred. Experience Minimum of seven (7) years distribution center management, operations experience or equivalent. Role specific abilities/skills Strong knowledge of distribution center practices and procedures. Strong leadership, administrative, organizational, managerial and communication skills. Strong analytical ability to gather and interpret information and develop, recommend and implement solutions.
Equal Opportunity Employer / Disability / Vet.

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