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Retail Sales Associate (Guest Service Associate)

DXL Group, the largest specialty retailer of men's XL apparel, is looking for a Retail Sales Associate (Guest Service Associate) who is excited to advance their career in retail and will serve as a customer service and product knowledge expert in a dynamic customer-focused retail store.
What makes us different from other retailers?



  • We are located in free-standing stores, not in malls

  • ENTIRE team is eligible for quarterly bonuses

  • We are committed to developing our people in order to promote from within

  • Merchandise discounts and referral bonus


Our full-time associates enjoy a comprehensive benefits program including:



  • Medical, dental, and vision insurance

  • 401(k) retirement plan

  • Life insurance and disability plans

  • Paid holidays, sick/personal days, and vacation time


Retail Sales Associate - Guest Service Associate
(Sales / Customer Service / Sales Representative/ Retail)



JOB DESCRIPTION
We are looking for a Retail Sales Associate (Guest Service Associate) to be a customer service and product knowledge expert who is committed to building and sustaining a long term relationship with our customers by providing an environment that enhances the buying experience.
ESSENTIAL DUTIES & RESPONSIBILITIES:


  • Ensure each customer is welcomed into the store in a warm and genuinely sincere manner.

  • Help create and maintain a store culture focused on the customer and enhance the buying experience by welcoming customers into the store to ensure an exemplary guest experience.

  • Positively affect profitability in the areas of customer service, sales, inventory/ expense control and risk management.

  • Ring sales on registers and maintain an awareness of all promotions and advertisements.

  • Responsible for effective implementation of all visual merchandising standards and operational direction.

  • Ensure each customer is connected to the brand by engaging him/her in our loyalty program and turning them into DXL Group "fans" by encouraging return visits.


Retail Sales Associate - Guest Service Associate
(Sales / Customer Service / Sales Representative/ Retail)


JOB REQUIREMENTS:


  • High school diploma or equivalent required; college or university degree helpful, but not required

  • Minimum of 1 year of retail experience

  • Demonstrates superior customer service techniques and experience with problem/ complaint resolution

  • Ability to lift up to 10 lbs. and move up to 50 lbs.


Retail Sales Associate - Guest Service Associate
(Sales / Customer Service / Sales Representative/ Retail)



Join DXL Group and be part of the winning team!
Apply now: www.destinationxl.com/careers

 

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