Branch General Manager/Route Service Manager

Safety-Kleen is seeking a Branch General Manager. You will be responsible for the sales growth, retention of customers, customer satisfaction, profitability, operational controls, health and safety performance and regulatory compliance of the Branch. Leverage all your expertise and experience by joining a company dedicated to protecting the environment. Grow your career at Safety-Kleen starting today! We invest in you from day one, by providing you with an exemplary company paid training program, to ensure your success with Safety-Kleen!
Collaborate with Sales Managers to enhance branch sales performance.
Lead the Customer Service Manager and Route Sales and Service professionals to maximize revenues and client satisfaction.
Manage administrative and warehouse team.
Maximize branch profitability through sales volume, margin attainment, and cost controls.
Branch adherence to operational guidelines.
Collaborate with Sales Managers to enhance branch sales performance.
Conduct End-of-Day Check-Out Process with sales and service team.
Conduct weekly branch meetings with Route Sales and Service professionals to drive branch performance and promote teamwork.
Protect branch business through excellent customer service.
Manage pricing across all lines of business.
Manage customer service and response time through Customer Retention Management system.
Meet with customers to validate customer expectations are being met.
Hire, train and develop all branch employees.
Ensure branch Environmental, Health and Safety (EHS) Compliance.
Ensure all training and compliance documentation is maintained.
Required attendance to a continuous (2) two week long on-boarding and regulatory training course that will be held out of town. Expenses (Lodging, Food, Travel) to be paid by Safety-Kleen.
High School diploma or GED required.
Degree preferred.
7+ years of sales and operations management experience.
Profit and Loss responsibility.
Strong understanding of sales process.
Lean/Six Sigma training and experience preferred.
Working knowledge of DOT and fleet compliance.
Experience in interviewing, hiring and effectively managing others.
High level of computer proficiency.
Issue resolution, negotiating and problem solving skills.
Integrity, judgment and decision-making skills.
Good written and oral communication skills.
Time management, organization, and attention to detail.
Valid Driver's License.
Applicant must be able to successfully pass comprehensive security background screenings so as to service all SK customers who are federally regulated by TSA, DOD, DOJ, DHS, etc.
Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.
Why should you work with us?
Safety-Kleen embraces diversity and is committed to creating an inclusive workplace environment where the uniqueness of every individual is respected and the contributions of people from different backgrounds, experiences, and perspectives is encouraged and valued. We offer great job training, career growth opportunities and competitive pay rates. Our fantastic benefits package includes medical, dental, and vision insurance; prescription drug coverage, flexible spending accounts, disability benefits, life insurance, retirement savings plan, tuition assistance, confidential employee assistance program; and company-paid sick, holiday, and vacation time.
Physical Demands:
Typical shift is 10 hours to include frequent computer usage. While performing the duties of this job, the employee must sit, stand, bend, climb, crawl, reach, squat, stoop and twist. Employee must also be able to lift, carry, pull or push from between 10-100+ lbs., with repetitive movement of both hands. Employee may also be required to drive a vehicle and move equipment.
Employment is contingent upon a successful background check and drug screen. Some positions also require a pre-hire medical exam. Must meet all work eligibility requirements. Environmentally-responsible business.

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