Practice Manager
Fairless Hills, PA Fairless Hills, PA Full-time Full-time $80,000 - $90,000 a year $80,000 - $90,000 a year Responsible for day-to-day operations & development of the urgent care center creating a great healthcare experience for our patients.
Develops site operationally, builds patient volume, networks with local medical practices and businesses.
Develops, coordinates, and supervises operation and duties of administrative, medical and clerical staff.
Assure office is open and appropriately staffed during regularly scheduled hours and special events and that all facilities and equipment are available, operational, safe, and clean.
Coordinate onboarding for all staff.
Interview, select, train, supervise, evaluate, and monitor quality and production levels of site staff.
Assure recruitment and onboarding new staff is done in an efficient manner to assure staffing levels match the patient volume demands.
Develop monthly staff schedules, review, approve, and provide input to payroll calculation.
Assure cash drawer is balanced.
Prepare and make daily bank deposit.
Assure staff is adequately trained and equipped to perform their jobs.
Communicate and ensure compliance with company policies and procedures.
Perform annual performance appraisals on all staff in the center and address performance and disciplinary issues.
Monitor and manage supply inventories and order all supplies.
Interact with customers, review customer feedback, and address customer service issues.
Identify community marketing opportunities and engage staff in grassroots marketing.
Inspect and maintain records on facilities and equipment.
Coordinate facility and equipment maintenance and other vendor services.
Perform front-end registration or medical assisting as a back-up in case of absence or high demand as needed.
Provide oversight for Radiologic functions assuring proper licensure and certifications are maintained.
Ensure licensure/certification for the performance of CLIA waived testing are maintained.
Responsible for new configurations, upgrades and problem solving for the Electronic Health Record.
Monitor and evaluate medical and office needs.
Conduct frequent huddles with the staff to facilitate communication and performance improvement.
Coordinate weekly meetings with physician leadership.
Develop strategies to increase patient volume.
Network with local medical practices and hospital centers.
Network with local businesses and develop an occupational medicine presence in the community.
Assure staff follow the practice guidelines for patients to have a great healthcare experience.
Interact with patients, review patient feedback, and address patient experience issues.
Assure compliance with CMS, DOH, UCA regulations/certifications.
QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education and
Experience:
High school diploma or general education degree (GED) required.
Bachelors or Associates degree preferred.
At least 5 years of healthcare experience and at least 3 years management required.
Language Skills:
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to effectively present information in one-on-one and small group situations to clients and other employees of the organization.
Reasoning Ability:
Ability to carry out instructions furnished in written, oral, or diagram form.
Familiarity with medical billing systems, medical coding, and basic medical terminology.
Familiarity with HIPAA.
Proficient to use and train others in common PC applications including Internet, Email, Microsoft Office and practice manager/EMR software.
Superior customer service skills to handle escalated issues.
Good organizational, interpersonal skills and ability to multitask.
Ability to supervise, train, and evaluate new and current staff.
Motivated, enthusiastic, ethical and professional individual.
COVID vaccinations/booster or medical exceptions are required.
Job Type:
Full-time Pay:
$80,000.
00 - $90,000.
00 per year
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance Medical specialties:
Urgent Care Ability to commute/relocate:
Fairless Hills, PA 19030:
Reliably commute or planning to relocate before starting work (Required)
Experience:
Management:
5 years (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Develops site operationally, builds patient volume, networks with local medical practices and businesses.
Develops, coordinates, and supervises operation and duties of administrative, medical and clerical staff.
Assure office is open and appropriately staffed during regularly scheduled hours and special events and that all facilities and equipment are available, operational, safe, and clean.
Coordinate onboarding for all staff.
Interview, select, train, supervise, evaluate, and monitor quality and production levels of site staff.
Assure recruitment and onboarding new staff is done in an efficient manner to assure staffing levels match the patient volume demands.
Develop monthly staff schedules, review, approve, and provide input to payroll calculation.
Assure cash drawer is balanced.
Prepare and make daily bank deposit.
Assure staff is adequately trained and equipped to perform their jobs.
Communicate and ensure compliance with company policies and procedures.
Perform annual performance appraisals on all staff in the center and address performance and disciplinary issues.
Monitor and manage supply inventories and order all supplies.
Interact with customers, review customer feedback, and address customer service issues.
Identify community marketing opportunities and engage staff in grassroots marketing.
Inspect and maintain records on facilities and equipment.
Coordinate facility and equipment maintenance and other vendor services.
Perform front-end registration or medical assisting as a back-up in case of absence or high demand as needed.
Provide oversight for Radiologic functions assuring proper licensure and certifications are maintained.
Ensure licensure/certification for the performance of CLIA waived testing are maintained.
Responsible for new configurations, upgrades and problem solving for the Electronic Health Record.
Monitor and evaluate medical and office needs.
Conduct frequent huddles with the staff to facilitate communication and performance improvement.
Coordinate weekly meetings with physician leadership.
Develop strategies to increase patient volume.
Network with local medical practices and hospital centers.
Network with local businesses and develop an occupational medicine presence in the community.
Assure staff follow the practice guidelines for patients to have a great healthcare experience.
Interact with patients, review patient feedback, and address patient experience issues.
Assure compliance with CMS, DOH, UCA regulations/certifications.
QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education and
Experience:
High school diploma or general education degree (GED) required.
Bachelors or Associates degree preferred.
At least 5 years of healthcare experience and at least 3 years management required.
Language Skills:
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to effectively present information in one-on-one and small group situations to clients and other employees of the organization.
Reasoning Ability:
Ability to carry out instructions furnished in written, oral, or diagram form.
Familiarity with medical billing systems, medical coding, and basic medical terminology.
Familiarity with HIPAA.
Proficient to use and train others in common PC applications including Internet, Email, Microsoft Office and practice manager/EMR software.
Superior customer service skills to handle escalated issues.
Good organizational, interpersonal skills and ability to multitask.
Ability to supervise, train, and evaluate new and current staff.
Motivated, enthusiastic, ethical and professional individual.
COVID vaccinations/booster or medical exceptions are required.
Job Type:
Full-time Pay:
$80,000.
00 - $90,000.
00 per year
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance Medical specialties:
Urgent Care Ability to commute/relocate:
Fairless Hills, PA 19030:
Reliably commute or planning to relocate before starting work (Required)
Experience:
Management:
5 years (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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